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Privacy Policy

Last updated: 3 September 2026

1. Who we are

Vezlo ("Vezlo", "we", "us") supplies pre-packed fresh fruits and vegetables to neighbourhood retail shops, from where customers collect them. This policy explains what personal information we collect through vezlo.in, why we collect it, and what you can do about it.

Our registered address is M.No. 2/02, 36, Pandavdand Road, Loni Kalbhor, Haveli, Pune – 412201, Maharashtra, India.

2. What we collect

We only collect information you type into a form on this website. Right now that means:

  • Enquiry form — your name, mobile number, email address (optional), locality or pincode, the topic of your enquiry, and anything you write in the message box.
  • Retailer application form — your shop name, owner name, mobile number, city and pincode, shop type, and any additional details you provide.

Our hosting provider automatically records standard technical information such as your IP address, browser type and the pages you visited. This is used for security and to keep the site running.

We do not run advertising trackers on this site, and we do not collect payment information here.

3. Why we use it

  • To reply to your enquiry and tell you where your nearest Vezlo partner shop is.
  • To assess and process retailer partnership applications.
  • To decide which localities to open next, based on where requests are coming from.
  • To keep the website secure and working.

We will not send you marketing messages unrelated to your enquiry unless you ask us to.

4. Who we share it with

We do not sell your personal information. We share it only with:

  • Our hosting and form provider, which stores form submissions on our behalf so we can read them.
  • Our own team members who need it to respond to you.
  • A partner shop, where sharing your name or order details is necessary to complete a collection you have asked for.
  • Authorities, where we are legally required to disclose information.

5. How long we keep it

Enquiry details are kept for up to 24 months so we can follow up and contact you when we launch in your area. Retailer application details are kept for the duration of the partnership and for up to 3 years afterwards, or longer where tax or accounting law requires it. You can ask us to delete your details sooner.

6. Your rights

Under India's Digital Personal Data Protection Act, 2023, you may ask us to:

  • tell you what personal data of yours we hold and who we have shared it with;
  • correct or complete inaccurate details;
  • erase your personal data where we no longer need it;
  • withdraw consent you previously gave us.

Write to vezlofreshtech@gmail.com and we will respond within a reasonable period. We may ask you to confirm your identity first.

7. Keeping it safe

We use reputable service providers, serve this site over HTTPS, and limit access to submissions to the people who need it. No system is perfectly secure, but we take reasonable steps to protect what you give us.

8. Children

This website is not directed at children under 18, and we do not knowingly collect their personal data. If you believe a child has submitted information to us, contact us and we will delete it.

9. Changes to this policy

If we change how we handle personal information, we will update this page and change the date at the top. Please check back occasionally.

10. Grievance officer

If you have a concern about how we have handled your personal data, contact our Grievance Officer: